This policy explains how Vyemma (“Vyemma”, “we”, “us” or “our”) handles personal information when you visit our website, contact us or use our Executive Assistant, Events Planning Support or Client Relations services.
1. Information we collect
We may collect information you choose to provide, including your name, email address, phone number, company or role, the services you are interested in and the contents of your enquiry. If you become a client, we may also process information needed to deliver agreed support, such as calendar, event, client or operational details.
We may collect limited technical information, such as browser type, device information, approximate location and pages visited, to keep the website secure and understand how it is used.
2. How we use your information
We use personal information to respond to enquiries, assess and provide services, coordinate tasks, communicate with clients, improve our website, prevent misuse and meet legal or regulatory obligations. We do not sell personal information or use enquiry details for unrelated marketing without permission.
3. Sharing, security and retention
We may share the minimum information needed with trusted providers who help us operate the website, email, scheduling, hosting, analytics or client-service systems. Those providers must handle information only for the agreed purpose.
We keep information only for as long as it is reasonably needed for the purpose it was collected, to provide services, resolve queries, meet legal requirements or protect our legitimate interests. We use reasonable administrative and technical safeguards, including HTTPS, access controls and careful handling of client information.
4. Your rights and choices
Depending on applicable law, you may ask us to access, correct, update, restrict or delete personal information we hold about you. You may also withdraw consent where processing relies on consent. We may need to retain information where the law requires it or where it is needed to establish, exercise or defend legal claims.
5. Cookies and embedded content
Our website may use essential cookies and privacy-conscious analytics to keep the site working and understand general usage. Pages may contain links or embedded content from third parties, such as booking tools or video platforms. Those providers have their own privacy policies and may process information when you interact with their content.
6. Changes to this policy
We may update this policy as our services, technology or legal obligations change. The updated version will be posted on this page with a new revision date.
7. Contact us
For privacy questions or requests, contact us at done@vyemma.co.ke or +254 743 501 555. Vyemma is based in Nairobi, Kenya.